Privacy Policy

At IllumiSpace, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.illumispace.com or make a purchase from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data: Information that can be used to identify you such as your name, postal address, email address, telephone number, and payment information when you make a purchase or create an account.
Usage Data: Information about how you use our website, products, and services. This may include your IP address, browser type, operating system, referring URLs, access times, pages viewed, and other browsing information.
Transaction Data: Details about purchases you make including product information, purchase amount, date of purchase, and payment method.
Marketing Data: Your preferences in receiving marketing communications from us and our third parties.

2. How We Collect Your Information

We collect information when you:

Register on our website or create an account
Place an order or make a purchase
Subscribe to our newsletter or marketing communications
Participate in surveys, contests, or promotions
Contact our customer service team
Browse our website (through cookies and similar technologies)

3. How We Use Your Information

We may use the information we collect about you to:

Process and fulfill your orders, including sending order confirmations and shipping updates
Create and manage your account
Provide customer support and respond to your inquiries
Send you marketing communications about products, special offers, and events (if you have opted in)
Improve our website, products, and services
Analyze user behavior and trends
Prevent fraudulent transactions and monitor against theft
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our site.

5. Sharing Your Information

We may share your information with:

Service Providers: Third parties that help us operate our business, such as payment processors, shipping companies, marketing agencies, and analytics providers.
Business Partners: Trusted third parties with whom we partner to offer certain products, services, or promotions.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal data
Correction of inaccurate or incomplete data
Deletion of your personal data
Restriction of processing of your personal data
Data portability
Objection to processing of your personal data
Withdrawal of consent at any time

To exercise these rights, please contact us using the information in the "Contact Us" section below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

IllumiSpace
4720 Gerhold Highway
Lynnmouth, AL 55061
Email: privacy@illumispace.com
Phone: +1 (380) 219-2701

Last Updated: March 15, 2024